Handle purchaser complaints, offer suitable answers and choices within the deadlines; stick to up to ensure resolution
The heart and soul of our Corporation is our individuals. We’re a crew of mission-pushed engineers which has a passion for purposeful innovation and collaboration to solve complicated real-environment troubles for our purchasers. we've been usually looking for like-minded talent!
find out more Life At Etech Etech believes in Doing work hard and playing challenging and strives to generate personnel sense empowered and self-assured in the job They may be accomplishing.
work really should be an opportunity to find out. we would like staff members that motivation to higher by themselves and proactively get the job done to take action.
Analyses and evaluates inquiry/dilemma studies and tends to make tips to decrease the have to have for support desk involvement and conclude-person exertion
About us Etech delivers subsequent-era BPO answers. A global minority-owned company, Etech has designed and trademarked how to turn your information into strategic insights. Leveraging the strength of synthetic as well as human intelligence Etech enhances training and coaching to deal with critical behaviors developing enhanced customer activities and shareholder worth. Etech introduced in 2003 with only 400 workforce and a single contact Middle in Nacogdoches, Texas.
Listening techniques: Attentive and Lively listening; has the endurance to hear people today out and can correctly restate the viewpoint of Other people.
ought to have managed regular & agile groups, and versatile to adapt and innovate with procedures to control support & electronic engineering assignments.
robust portfolio of labor demonstrating layout pondering, style and design course of action, and alternatives for Net and cellular purposes.
About us Etech delivers following-technology BPO options. a world minority-owned organization, Etech has made and trademarked how to turn your facts into strategic insights. Leveraging the power of synthetic plus human intelligence Etech enhances teaching and coaching to concentrate on significant behaviors making improved customer encounters and shareholder worth. Etech launched in 2003 with only 400 staff members and a single contact Centre in Nacogdoches, Texas.
the character of Etech’s organization, which happens to be about men and women communicating with people today, assures the continuing progress of the moveable “expertise for all times”. Etech cares about your vocation advancement for the reason that we understand that our workforce are our most valuable asset.
helps in establishing new education etech classes associated with the respective approach, on the floor schooling.
You will supply engaging, responsive, well timed phone and e mail assist to buyer clientele, Sales, along with other inner workforce associates. You would be the issue of Speak to for The customer and/or Sales crew member as you keep them knowledgeable in the status of open up troubles though actively working to troubleshoot and take care of them.
Supports products engineers and stays updated on industry traits to recommend new applications and systems.